The Property Manager's Secret Weapon
Property Management is a thankless game.
Tenants call at 2 AM because the toilet is overflowing. Owners scream at you because the repair bill was $400. You are stuck in the middle, managing chaos for a flat 8-10% management fee.
But there is a hidden revenue stream you are ignoring. A stream that could add 20-30% to your bottom line without raising your management fees.
Maintenance Monetization.
The "Cost-Plus" Trap
Most PMs operate on a "pass-through" model.
- Toilet breaks.
- You call a plumber.
- Plumber charges $300.
- You bill the owner $300.
You did the work (took the call, found the vendor, coordinated access), but you made $0.
Some PMs try to mark it up (charge the owner $330). Owners hate this. It feels dishonest. It creates friction.
The "Bird Dog" Model
The smarter way is to get paid by the Vendor, not the Owner.
Vendors (plumbers, painters, cleaners) spend thousands on marketing to find jobs. When you hand them a job on a silver platter, that is valuable. They are happy to pay a "Marketing Fee" or "Referral Fee" for that steady stream of work.
But tracking this is a nightmare.
- "Hey Dave, remember that leak I sent you? You owe me $20."
- It's petty. It's manual. It's not scalable.
Enter Trusted Bench
Trusted Bench automates the Vendor Network for Property Managers.
- Onboard Your Vendors: Put your 10 best vendors (Plumbing, HVAC, Cleaning, Handyman) on Trusted Bench.
- Set the Fee: Agree on a standard 5-10% referral fee for all work sent through the platform.
- Dispatch via Link: When a tenant request comes in, send the vendor a Trusted Bench link (or enter it yourself).
The Result
- The Owner sees a $300 invoice from the Plumber. No markup. They are happy.
- The Plumber gets a $300 job. They pay a small fee (e.g., $15) to Trusted Bench. They are happy because they didn't have to pay for Google Ads.
- You get the $15 deposited into your account automatically.
Scale It Up
If you manage 100 doors, you might process $10,000/month in maintenance volume.
- Painting turns
- Emergency repairs
- Landscaping
- Cleaning
At a 5% referral fee, that's $500/month in pure profit. At 10%, that's $1,000/month.
That is the difference between a low-margin headache and a high-margin asset.
Stop managing maintenance for free. Start running a Maintenance Network.
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